Privacy Policy for Favourclinical Heating & Air

Last updated: October 2026

This Privacy Policy tells you how Favourclinical Heating & Air ("we", "us") gathers, uses and passes along information when you browse favourclinical.living, phone the number shown on the site, or send in a form. It is a general template. It is not legal advice.

What We Collect

Some details come straight from you. When you fill out a form or phone in, you may give us your name, phone number, email address, location and a short description of your heating or cooling problem.

Other details are picked up automatically while you use the site. These can include your IP address, browser type, device type, the pages you open, and the date and time of your visit. Calls to the number on this site may be tracked. Some calls may also be recorded. We do this for quality checks and billing.

What We Do With It

We use your details to:

• Match you with an independent HVAC provider that serves your area
• Hand your request details to that provider so they can reach out to you
• Answer your questions and messages
• See how people use this site and our phone lines
• Make the site and the service better
• Follow the law and guard against fraud or misuse

Who Gets Your Details

Favourclinical Heating & Air is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners. They use it to contact you about your request. These providers are separate businesses. They have their own privacy practices.

We may also share data with companies that help run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may share information if the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a "sale" or "share". Where those laws apply, you may have the right to opt out.

Cookies and Site Analytics

This site may use cookies and similar tools to learn how visitors move around. Your browser settings let you control cookies. If you turn them off, parts of the site may not work as expected.

Your Choices

Depending on where you live, you may be able to ask to see, fix or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@favourclinical.living. We may need to confirm who you are before we act on it.

Keeping Data Safe

We take reasonable steps to protect your information. Still, no way of sending or storing data is fully secure. We hold on to information only as long as we need it for the reasons above, or as long as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows the most recent change.

Reach Us

Got a question about this policy? Email contact@favourclinical.living.